At Umva Host, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you use our services, including VPS, shared web hosting, and domain registration. By using our services, you consent to the practices described in this policy.
We collect personal information you provide during account creation, such as your name, email address, billing details, and contact information. We also gather usage data, including IP addresses, server logs, and website activity, to monitor performance and security. Payment information is processed securely through third-party providers and not stored on our servers.
Your data is used to provide and improve our services, process payments, send service-related communications (e.g., billing reminders, account updates), and ensure compliance with our Terms of Service. We may use anonymized usage data to analyze trends, optimize server performance, and enhance user experience. We do not sell or share your personal information for marketing purposes.
We may share your information with third-party service providers (e.g., payment processors, domain registrars) to deliver our services. These providers are contractually obligated to protect your data and only use it for specified purposes. We may also disclose data if required by law, such as in response to a court order, or to protect our rights, property, or safety.
We implement industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and you are responsible for maintaining the confidentiality of your account credentials.
We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal or operational purposes (e.g., billing records) for up to 7 years, unless otherwise required by law. Usage logs are typically retained for 30 days for security and troubleshooting.
You have the right to access, update, or delete your personal information by contacting us at [email protected]. You may also request details about the data we hold or opt out of non-essential communications. We will respond to requests within 30 days, subject to verification of your identity.
Our website uses cookies to enhance functionality, such as maintaining login sessions and analyzing site traffic. You can disable cookies in your browser settings, but this may affect your ability to use certain features. We do not use cookies for targeted advertising.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website or communicated via email at least 14 days before taking effect. Continued use of our services after changes indicates your acceptance of the revised policy.
For questions, concerns, or to exercise your data rights, contact us at [email protected]. Our support team is available 24/7 and will respond within 24-48 hours. Please provide your account details and a clear description of your request.
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